Frequently Asked Questions

Everything you need to know about your ISS Automotive fashion experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. You have a 60-minute window after checkout to request a cancellation or address change by contacting our support team.

Are your materials sustainably sourced?

Yes, ISS Automotive is committed to ethical fashion. We partner with suppliers who prioritize organic cotton, recycled polyester, and fair labor practices across the supply chain.